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Shipping

How much are the delivery charges?

Bookpecker provides free delivery on all items if your single order amount is more than Rs. 150/- to one single address. Otherwise Rs. 30/- is charged as delivery charges.

Note:

• You will not receive FREE Shipping on your order if any eligible items are canceled, bringing the total below Rs. 150.
• May be used in conjunction with a promotional code. The qualifying amount is the total amount of the products purchased before the promotional code is applied.
• Shipping fee may apply on bulky or low priced items
• Cancelling items, combining orders, or changing your shipping address, speed, or preference might affect your order's eligibility for Free Shipping.
• We reserve the right to change or discontinue FREE Shipping at any time.

What is the estimated delivery time?

The estimated time of delivery is mentioned on every page. It may differ from one item to another. Please read below for an explanation of delivery estimates:

Mentioned as 3 days delivery time: These items will also be mentioned as "In Stock". For all areas serviced by reputed couriers the delivery time will be 3 business days. For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location. Business days exclude public holidays and Sundays.

Mentioned as more than 3 days delivery time: We procure and ship the items within the time specified on the item details page. Some items have to be imported from outside India. These items are mentioned sometimes as "Imported" on the item details page and can take 12 or more days to reach you. You can always rest assured that you will receive your order within the time specified.

Preorder or Forthcoming: These items are soon to be released and we prebook your item for you. The item will be shipped to you on the day of it's official release launch. The Preorder duration varies from item to item. Once known, release time and date is mentioned. .

For Out of Stock items: Currently we do not have these products available for sale. Please use the "Notify Me" feature and we will let you know once it is available for sale at Bookpecker.com.

Permanently Discontinued: This product is no longer available on Bookpecker.com because it's out of Print and/or production for it has been discontinued.
With every order, you will receive an email containing the details of the order placed by you. Once we ship the item(s), you will receive another email containing the shipping details.

How will the delivery be done?

We process all deliveries through reputed couriers.

If there is no courier service available in your area, we will ship your items via Government Registered Post or Speedpost.

Are there any hidden costs (VAT, Octroi etc.)?

There are no extra taxes, hidden costs or additional shipping charges. The price mentioned on the website is the final price. What you see is what you pay. Our prices are all inclusive. All taxes are included with the list prices.

Why does the estimated delivery time vary from product to product?

Items which are labeled 'In Stock' on their respective product pages, are stocked in our various warehouses and usually takes 3 business days to reach our customers. Items which we will need to procure or import, are labeled 'Imported' on their respective product pages - the delivery of these items can vary between 2 and 4 weeks. Products which you can pre-book, and are labeled as 'Forthcoming' are dispatched on the release date of the particular product - release dates are mentioned on the product page.

Does Bookpecker Combine orders?

When possible, we try to combine multiple orders into the same shipment. This helps us reduce the number of shipments we need to send to you. We try to combine multiple orders into the same shipment if the orders meet the following criteria:

• Multiple orders are placed through the same customer account
• The orders are being shipped to the same address.
• Items from each order are located at the same Bookpecker fulfillment center.
• The orders are shipping at around the same time.

There are some cases when we won't be able to combine shipments. For instance, we may not be able to combine the following types of orders:

• Orders shipping from different fulfillment centers
• Orders being shipped to different addresses
• Orders marked as gifts

Does Bookpecker Split orders?

To ensure that you receive as many of your items ordered on or before the promised delivery date, we may split your order into a number of shipments and ship them as and when the products get available.

We may split the following type of orders:

• Orders having multiple items with different estimated delivery dates. Each of the shipments may have separate invoices sent.
• Orders from different fulfillment centers of Bookpecker
• Please accept each of the shipments separately. In case you receive incomplete orders please check your account for complete shipment information of your order.

In case you still face a difficulty in locating missing parts of an order, feel free to email us at customerservice@bookpecker.com or call us at (022) 6624 2222.

How do I enquire about non-delivery of my package?

Orders fulfilled by Bookpecker.com and shipped via one of our shipping partners will have tracking information available in Your Account. Please check this information if available and read through the following options:

• If the tracking information indicates the package has been delivered, please check with your neighbors or family members. Packages are occasionally left with neighbours or colleagues.
• If the tracking information indicates the package is being returned to us, or if the address is incorrect, it may have been undeliverable.
• If there is no tracking information, or you cannot locate the package and it is not being returned as undeliverable, please e-mail us at customerservice@bookpecker.com or call us at (022) 6624 2222.

Does Bookpecker deliver internationally?

Bookpecker does not deliver items internationally. You are more than welcome to make your purchases on our site from anywhere in the world, but you'll have to ensure the Delivery Address is within India.

• Delivery Estimates: Calculate your shipping and delivery dates
• Track Your Package: Know exactly where you package is, anytime
• Same Day Delivery: Get your package delivered the same day
• Mid Night Delivery: Surprise your near ones by Mid night Delivery of Gifts

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