In Search of Excellence
Lessons from America's Best-Run Companies
Tom Peters|Robert H. Waterman
The book presents an analysis of 43 top-performing American companies across various industries, identifying eight common attributes that contribute to their success, such as a focus on customer service, innovation, and a strong company culture. It emphasizes the importance of staying close to the customer, valuing people over systems, and pursuing an action-driven, value-oriented approach to management.
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