The Customer-Driven Culture
A Microsoft Story: Six Proven Strategies to Hack Your Culture and Develop a Learning-Focused Organization
Travis Lowdermilk|Monty Hammontree
The book explores the transformation of Microsoft's corporate culture towards a more customer-centric approach, detailing six strategies that emphasize continuous learning and adaptability to customer needs. It provides insights into fostering a collaborative environment where employee growth and customer feedback drive innovation and success.
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