The Care and Feeding of Bots
An Owner’s Manual for Robotic Process Automation
Summary:
The book provides a comprehensive guide to implementing and managing Robotic Process Automation (RPA) within organizations, offering practical advice on how to optimize processes and achieve efficiency. It covers the technical, strategic, and human aspects of RPA deployment, including best practices for training, governance, and scaling these digital workforces.
Key points:
1. RPA Basics: Learn what RPA is—a software that automates repetitive tasks—and what it isn't, like physical robots.
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