The Future of the Professions
Summary:
The book explores how advancements in technology, particularly artificial intelligence and the internet, are poised to radically alter the landscape of professional services, challenging the traditional role of experts by enabling new means of sharing expertise. It discusses the implications of these changes for various professions, predicting a shift towards more accessible, affordable, and efficient services, but also raising questions about the future of jobs and the structure of society.
Key points:
1. The Grand Bargain: Professionals get exclusive rights to offer services in return for high standards and serving the public interest. But technology is making expert knowledge more common, threatening this deal.
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