Summary:
The book explores the nuances of communication in the digital age, offering insights on how to effectively convey tone, build rapport, and foster trust through emails, messaging, and virtual meetings. It provides strategies for interpreting digital cues and adapting traditional body language principles to online interactions to enhance personal and professional relationships.
Key points:
1. Digital Body Language: This refers to cues in digital communication, similar to non-verbal cues in person. It helps build trust and clarity in virtual interactions.
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