Summary:
The memoir recounts the experiences of the first FDNY chief to respond to the World Trade Center on September 11, 2001, detailing his personal and professional journey during and after the attacks. It provides a poignant narrative of bravery, loss, and leadership amidst one of the most challenging days in American history.
Key points:
1. Crisis Leadership: Pfeifer, the first chief at the 9/11 scene, stresses the need for calm, decisive leadership during crises.
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