QBQ! The Question Behind the Question
Practicing Personal Accountability at Work and in Life
by:
John G. Miller
Summary:
The book emphasizes the importance of personal accountability in professional and personal settings through a method called QBQ (Question Behind the Question), which involves asking better, more responsible questions. It provides practical guidelines on how to eliminate blame, complaining, and procrastination by transforming one's thought patterns to focus on solutions rather than problems.
Key points:
1. Personal Accountability: The book promotes taking responsibility for one's actions and decisions, encapsulated in the QBQ, or "What can I do?" question.
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