Summary:
The book recounts the personal experiences of Kathleen Clifford, who worked as a housekeeper for wealthy London families during the early 20th century. It provides an intimate look at the upstairs-downstairs life, detailing the hardships, societal norms, and personal triumphs of domestic service in that era.
Key points:
1. Class Divide: The book vividly portrays the stark class divide in 20th century Britain, particularly between the wealthy and their servants.
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