Summary:
The book provides insights into nonverbal communication and body language, offering strategies to interpret gestures, facial expressions, and other cues to better understand people's true intentions and feelings in a business context. It equips readers with techniques to improve their interpersonal skills, enhance their ability to influence others, and achieve success in professional interactions.
Key points:
1. Nonverbal Skills: Hogan stresses the need to read and use body language effectively in business.
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