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How to Talk to Anyone at Work

72 Little Tricks for Big Success Communicating on the Job
Summary:

The book provides practical tips and strategies for effective workplace communication, offering techniques to improve conversational skills, build rapport with colleagues, and navigate various professional interactions. It covers a range of scenarios, from making a strong first impression to mastering the art of persuasion and networking.

Key points:

1. Flooding Smile: Wait a moment before slowly smiling at someone to show a genuine, personalized reaction.

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