Active Listening Techniques
30 Practical Tools to Hone Your Communication Skills
Summary:
The book provides a comprehensive guide to improving communication skills through active listening, offering 30 practical strategies to enhance engagement and understanding in conversations. It covers techniques such as body language, question-asking, paraphrasing, and emotional intelligence to help readers become better listeners and communicators in various settings.
Key points:
1. Mirroring: Copy the speaker's body language and tone subtly to connect and show understanding.
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