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Active Listening Techniques

30 Practical Tools to Hone Your Communication Skills
Summary:

The book provides a comprehensive guide to improving communication skills through active listening, offering 30 practical strategies to enhance engagement and understanding in conversations. It covers techniques such as body language, question-asking, paraphrasing, and emotional intelligence to help readers become better listeners and communicators in various settings.

Key points:

1. Mirroring: Copy the speaker's body language and tone subtly to connect and show understanding.

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