Noise
A Flaw in Human Judgment
Summary:
The book explores the concept of noise, or unwanted variability in judgments and decisions made by individuals and organizations, demonstrating how it can lead to errors and inefficiency. It provides insights into the causes of noise, its consequences, and offers strategies for reducing noise to improve decision-making processes.
Key points:
1. Noise: The book discusses "noise" as random, inconsistent variations in identical judgments or decisions, differing from bias which is a systematic deviation.
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