Voicebot and Chatbot Design
Flexible conversational interfaces with Amazon Alexa, Google Home, and Facebook Messenger
by:
Rachel Batish
Summary:
The book provides a comprehensive guide to designing conversational interfaces, offering practical advice on creating engaging user experiences for voice and chat platforms. It covers the technical aspects of building bots, including natural language understanding and conversational flow, as well as strategic insights for deploying them on popular platforms like Amazon Alexa, Google Home, and Facebook Messenger.
Key points:
1. Importance of Conversational Interfaces: The book stresses the need to understand conversational systems like voicebots and chatbots used in various sectors.
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