Summary:
The book explores the value and richness of disfluent speech, arguing that stammers, pauses, and so-called errors can convey meaning and emotion in ways that fluent speech cannot. It challenges the stigma associated with speech imperfections and advocates for a broader appreciation of the diverse ways in which people communicate.
Key points:
1. Disfluency's Value: Claypole says hesitations or stumbles in speech aren't bad but key to communication. They can improve understanding, creativity, and realness.
