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How to be Heard

Secrets for Powerful Speaking and Listening
Summary:

The book provides practical advice on improving communication skills, focusing on the art of speaking persuasively and the importance of active listening. It offers techniques and exercises to enhance vocal delivery, construct compelling narratives, and engage audiences, while also teaching how to listen empathetically and understand others better.

Key points:

1. Avoid Speaking Sins: Julian Treasure warns against gossip, judging, negativity, complaining, excuses, exaggeration, and dogmatism in speech.

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