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The Heart of Transformation

Build the Human Capabilities that Change Organizations for Good
Summary:

The book provides insights and strategies for driving organizational change by focusing on developing the human skills and capabilities necessary for transformation. It emphasizes the importance of leadership, culture, and employee engagement in creating sustainable change within organizations.

Key points:

1. Focus on People: Change must center on developing people's skills and creating a supportive culture, not just updating tech or processes.

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