Summary:
The book provides a detailed guide on implementing the Balanced Scorecard framework, a strategic planning and management system used by organizations to align business activities with their vision and strategy. It offers practical advice, case studies, and step-by-step instructions for integrating the framework to improve performance and sustain long-term objectives.
Key points:
1. The Balanced Scorecard is a strategic tool that combines financial measures with customer satisfaction, internal processes, and learning and growth metrics for a full business view.
Books similar to "Balanced Scorecard Step-by-Step":
Drive Business Performance
Bruno Aziza|Joey Fitts
The Value Mindset
Erik Stern|Mike Hutchinson
HBR's 10 Must Reads on Strategy
Harvard Business Review
Elevate
Rich Horwath
Customer Focused Process Innovation
David Hamme
Strategic Learning
Willie Pietersen
Executive Finance and Strategy
Ralph Tiffin
run_frictionless
Anthony Coundouris
Key Performance Indicators for Government and Non Profit Agencies
David Parmenter
Key Account Management
Peter Cheverton