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Why Won't You Apologize?

Healing Big Betrayals and Everyday Hurts
Summary:

The book delves into the psychology and importance of apologies, exploring what makes them effective or ineffective in mending relationships. It provides guidance on how to apologize sincerely and navigate situations where apologies are refused or when one is on the receiving end of a hurtful act.

Key points:

1. Genuine Apology: Lerner highlights the importance of sincere apologies in maintaining relationships, which involves acknowledging hurt, taking responsibility, and showing remorse.

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