Summaries of books by David H. Maister:
True Professionalism
The Courage to Care About Your People, Your Clients, and Your Career
David H. Maister
The book provides insights into how professionals can foster trust and build strong relationships with clients by genuinely caring about their work and the people they serve. It emphasizes the importance of integrity, ethics, and passion in creating a successful and fulfilling career in professional services.
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Practice What You Preach
What Managers Must Do To Create A High Achievement Culture
David H. Maister
The book presents research-based evidence to argue that the key to a company's success lies in how managers behave, rather than the firm's specific strategies or market conditions. It emphasizes the importance of managers leading by example, fostering trust, and creating an environment that motivates employees to achieve high performance.
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