Summary:
The book explores Toyota's unique approach to building a culture of continuous improvement and adaptability through the use of two core practices: the Improvement Kata, a repeating routine of establishing targeted conditions, working step-by-step through obstacles, and learning from changes; and the Coaching Kata, a pattern of teaching the Improvement Kata to employees at every level. It provides insights into how managers can foster a mindset of ongoing learning and problem-solving to achieve long-term organizational goals and innovation.
Key points:
1. Improvement Kata: Toyota's systematic routine for problem-solving and performance enhancement. It promotes continuous learning and improvement.
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