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Setting the Table

The Transforming Power of Hospitality in Business
Summary:

The book provides insights into the principles and philosophies of hospitality that have driven the author's successful career in the restaurant industry. It emphasizes the importance of creating a culture of care and excellence in customer service to build a thriving business.

Key points:

1. Enlightened Hospitality: Meyer promotes treating employees as well as customers, creating a positive work environment and better customer service.

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