Summary:
The book explores the transformative potential of the Internet of Things (IoT) in business, arguing that companies must invert their focus from products to customer experiences to succeed in the IoT economy. It provides insights into how organizations can leverage IoT technologies to innovate and create value, emphasizing the need for a fundamental shift in mindset and business strategy.
Key points:
1. Shift to Service Economy: Companies are moving from selling products to offering connected services and experiences. They need to see their products as platforms for services that focus on outcomes and experiences.
Books similar to "The Inversion Factor":
The Zero Marginal Cost Society
Jeremy Rifkin
Play Bold
Magnus Penker
The Relationship Economy
John R. DiJulius III
When Digital Becomes Human
Steven Van Belleghem
Consumption Economics
J. B. Wood|Todd Hewlin|Thomas Lah
Vaporized
Robert Tercek
From .com to .profit
Nick Earle|Peter G. W. Keen
Wired and Dangerous
Chip R. Bell|John R. Patterson
The Future of Insurance
Bryan Falchuk
The New Strategist
Günter Müller-Stewens