Credibility
How Leaders Gain and Lose It, Why People Demand It
Summary:
The book explores the importance of credibility for effective leadership, detailing how leaders can establish and maintain trust by being honest, forward-looking, inspiring, and competent. It provides practical strategies and examples for leaders to earn the confidence of their constituents and create an environment of mutual respect and loyalty.
Key points:
1. Honesty is Key: Leaders must be honest to be credible. Trust depends on truthfulness and consistent actions.
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