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Message Not Received

Why Business Communication Is Broken and How to Fix It
Summary:

The book examines the pitfalls of modern business communication, such as overreliance on jargon and email, which lead to confusion and inefficiency. It offers practical solutions for improving clarity and streamlining communication by leveraging tools like social media and plain language.

Key points:

1. Simplify Language: Cut out jargon and buzzwords for clearer business communication.

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