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Mastering Communication at Work

How to Lead, Manage, and Influence
Summary:

The book provides strategies and techniques for effective communication in professional settings, focusing on leadership, management, and influence. It offers practical advice on how to handle difficult conversations, build strong relationships, and convey ideas clearly to achieve success in the workplace.

Key points:

1. Communication Ecosystem: Understand the workplace's communication channels and dynamics to adapt strategies for different situations and audiences.

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