Mastering Communication at Work
How to Lead, Manage, and Influence
Summary:
The book provides strategies and techniques for effective communication in professional settings, focusing on how to influence others, manage conversations, and lead teams with clarity and confidence. It offers practical advice on overcoming common communication challenges, such as dealing with difficult conversations, presenting ideas persuasively, and building strong relationships with colleagues and stakeholders.
Key points:
1. Strategic Communication: Plan and execute purposeful communication. Know your audience, tailor your message, and choose the best time and method to deliver it.
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