Summary:
The book delves into the complex dynamics of leadership within professional service firms, exploring how power and politics shape the behavior of highly skilled experts. It offers insights into managing and leading 'prima donnas'—talented individuals who often resist traditional forms of management—by examining case studies and providing strategies for effective governance and leadership in these unique organizational environments.
Key points:
1. Balancing Autonomy and Control: Empson highlights the struggle between professionals' independence and the firm's need for uniformity and direction.
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