Summary:
The book explores how businesses can prepare for, respond to, and recover from disruptions, emphasizing the importance of flexibility and agility in supply chain management. It provides strategies for companies to enhance their resilience, thereby turning potential crises into opportunities for gaining a competitive edge.
Key points:
1. Resilience as a Competitive Edge: Resilience helps companies quickly recover from disruptions, keeping customer service intact, gaining market share, and boosting reputation.
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