Summary:
The book explores the dynamics of polarizing conflicts, examining their causes and the psychological traps that keep individuals entrenched in hostility. It offers insights and strategies for navigating and resolving high-stakes disagreements, drawing on real-world examples and expert research.
Key points:
1. High Conflict: The book discusses "high conflict," a destructive, self-perpetuating conflict where people see things as good vs evil, losing empathy for opponents.
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