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Negotiating the Nonnegotiable

How to Resolve Your Most Emotionally Charged Conflicts
Summary:

The book delves into the psychology behind deeply rooted conflicts and provides strategies for overcoming the emotional barriers that prevent resolution. It offers a framework for understanding the underlying emotional dynamics in disputes and practical tools for reconciling even the most entrenched disagreements.

Key points:

1. Tribal Identity: Shapiro explains how people form groups and develop a strong sense of belonging, which can lead to an "us vs. them" mindset in conflicts, making them harder to resolve. Recognizing the influence of tribal identity is key in negotiations.

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