Negotiating the Nonnegotiable
How to Resolve Your Most Emotionally Charged Conflicts
by:
Daniel Shapiro
Summary:
The book delves into the psychology behind deeply rooted conflicts and provides strategies for overcoming the emotional barriers that prevent resolution. It offers a framework for understanding the underlying emotional dynamics in disputes and practical tools for reconciling even the most entrenched disagreements.
Key points:
1. Tribal Identity: Shapiro explains how people form groups and develop a strong sense of belonging, which can lead to an "us vs. them" mindset in conflicts, making them harder to resolve. Recognizing the influence of tribal identity is key in negotiations.
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