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Bridging the Soft Skills Gap

How to Teach the Missing Basics to the New Hybrid Workforce
Summary:

The book provides strategies for employers to address the lack of critical soft skills among the younger workforce, such as professionalism, critical thinking, and communication. It offers practical advice and tools for training employees to develop these essential interpersonal and workplace abilities in the context of a changing, hybrid work environment.

Key points:

1. Soft Skills Importance: Tulgan highlights the need for skills like communication and teamwork, noting a gap in younger workers. Employers should focus on training and mentoring to improve these areas.

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