Lean Solutions
How Companies and Customers Can Create Value and Wealth Together
Summary:
The book explores how businesses can optimize their value streams to better serve customers by eliminating waste and inefficiency in the provision of goods and services. It emphasizes the importance of understanding customer problems and co-creating solutions that benefit both the company and the customer, leading to mutual wealth creation.
Key points:
1. Apply Lean Thinking Beyond Manufacturing: Focus on what customers value and streamline services to reduce waste.
Books similar to "Lean Solutions":
Lean Six Sigma for Service (PB)
Michael L. George
Lean Enterprise
Jez Humble|Joanne Molesky|Barry O'Reilly
Be the Best at What Matters Most
Joe Calloway
Lean Production Simplified
Pascal Dennis
Radical Simplicity
Ken Allen
The Lean Book of Lean
John Earley
World Class Manufacturing
Richard J. Schonberger
Leading the Lean Enterprise Transformation
George Koenigsaecker
The Lean Turnaround Action Guide
Art Byrne
The Customer Rules
C. Britt Beemer|Robert L. Shook