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The Peter Principle

Why Things Always Go Wrong
Summary:

The book introduces the concept that in hierarchical organizations, employees tend to be promoted until they reach their level of incompetence, where they no longer perform effectively. It explores the consequences of this principle on organizational efficiency and employee satisfaction, suggesting that it is a pervasive issue in many workplaces.

Key points:

1. The Peter Principle: The book's main idea is that employees in a hierarchy rise to their level of incompetence, where they remain stuck.

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