The New Economics for Industry, Government, Education, third edition
Summary:
The book presents a transformative approach to management that emphasizes systemic thinking, continuous improvement, and the importance of quality over short-term financial goals. It outlines Deming's 14 Points for Management and the System of Profound Knowledge, advocating for leadership practices that foster innovation, collaboration, and learning within organizations across various sectors.
Key points:
1. System of Profound Knowledge: Deming's philosophy centers on understanding organizations deeply through four parts: system appreciation, variation knowledge, learning theory, and psychology, to improve and adapt business management.
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