Analysis for Improving Performance
Tools for Diagnosing Organizations and Documenting Workplace Expertise: Tools for Diagnosing Organizations & Documenting Workplace Expertise
Summary:
The book provides a systematic approach to diagnosing organizational issues and improving performance through various analytical tools and methods. It emphasizes the importance of documenting workplace expertise and offers practical guidance for identifying performance gaps and implementing effective solutions.
Key points:
1. Performance Analysis: Swanson stresses the need for a methodical approach to find and fix gaps in organizational performance by examining outputs, skills, and work settings to tackle the root causes and boost efficiency.
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