Summary:
The book is a collection of essays and articles that encapsulate Russell L. Ackoff's core ideas on systems thinking, organizational design, and management philosophy. It provides insights into problem-solving, planning, and innovation from a holistic perspective, aiming to improve the effectiveness and efficiency of managerial decisions.
Key points:
1. Systems Thinking: Ackoff highlights the need to view organizations as interconnected systems, where improving the whole is more effective than optimizing individual parts separately.
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