Summary:
The book presents the idea that trust is a fundamental element for effective leadership, arguing that it leads to faster results, stronger relationships, and improved financial outcomes. It provides readers with eight pillars of trustworthiness and practical strategies to build and maintain trust within organizations and teams.
Key points:
1. Eight Pillars of Trust: Horsager's pillars are Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency, crucial for trust in relationships and organizations.
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