Why Great Leaders Don't Take Yes for an Answer
Managing for Conflict and Consensus
Summary:
The book explores the decision-making process in leadership roles, emphasizing the importance of fostering constructive conflict and critical thinking within teams to avoid the pitfalls of groupthink and passive agreement. It provides strategies for leaders to encourage diverse perspectives and achieve consensus without compromising on the quality and robustness of organizational decisions.
Key points:
1. Encourage Constructive Conflict: Leaders should create a culture where team members can openly express different opinions to avoid groupthink and improve decisions.
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