A Manager's Guide to Coaching
Simple and Effective Ways to Get the Best From Your People
Summary:
The book provides managers with practical tools and techniques for coaching employees to improve performance, overcome obstacles, and develop their skills. It offers step-by-step guidance on how to handle various coaching scenarios, from resolving conflicts to fostering growth, with the aim of creating a more engaged and productive workforce.
Key points:
1. ICE Model: Inquiry (ask open questions), Curiosity (show genuine interest), Encouragement (motivate and support).
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