Summaries of books about Business & Finance:
Temp
The Real Story of What Happened to Your Salary, Benefits, and Job Security
Louis Hyman
The book examines the historical and economic forces that led to the rise of temporary and gig work, undermining traditional employment stability. It explores how changes in corporate practices, labor laws, and technology have transformed the nature of work, impacting workers' wages, benefits, and job security.
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Painless Performance Conversations
A Practical Approach to Critical Day-to-Day Workplace Discussions
Marnie E. Green
The book provides managers with strategies and language to handle performance discussions with employees effectively, emphasizing a painless approach that encourages constructive dialogue and positive outcomes. It covers techniques for addressing sensitive issues, setting clear expectations, and fostering an environment of accountability without creating tension or discomfort.
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Woo, Wow, and Win
Service Design, Strategy, and the Art of Customer Delight
Thomas A. Stewart|Patricia O'Connell
The book provides insights into designing and delivering customer services that create exceptional customer experiences, emphasizing the importance of aligning service design with organizational strategy to achieve customer delight. It offers practical advice, case studies, and frameworks for businesses to differentiate themselves through service excellence and to consistently meet or exceed customer expectations.
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The Hands-Off Manager
How to Mentor People and Allow Them to Be Successful
Steve Chandler, Duane Black
The book provides a guide for managers on how to empower and inspire their employees by adopting a hands-off approach that encourages autonomy and growth. It emphasizes the importance of trust, delegation, and the art of coaching to foster a productive and motivated workplace.
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Hire With Your Head
Using Performance-Based Hiring to Build Outstanding Diverse Teams
Lou Adler
The book provides a methodology for improving hiring practices by focusing on performance-based techniques, emphasizing the importance of defining clear job expectations and assessing candidates based on their ability to deliver outcomes. It offers strategies for building diverse teams by objectively evaluating talent and reducing biases throughout the recruitment process.
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The Business of Software
What Every Manager, Programmer, and Entrepreneur Must Know to Thrive and Survive in Good Times and Bad
Michael A. Cusumano
The book provides insights into the software industry, discussing strategies for success in software development and management, including balancing product and service offerings, and understanding the dynamics of the software market. It offers practical advice for entrepreneurs, managers, and developers on how to navigate the challenges of the rapidly evolving tech landscape and sustain a competitive edge.
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Macrowikinomics
New Solutions for a Connected Planet
Don Tapscott|Anthony D. Williams
The book explores how mass collaboration and openness, powered by the internet and new forms of global participation, are reshaping economies, societies, and institutions. It presents a range of case studies and examples of how this collaborative approach is solving complex problems and creating innovation in business, education, government, and civil society.
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Hyper-Learning
How to Adapt to the Speed of Change
Edward D. Hess
The book presents a framework for individuals and organizations to thrive in an environment of constant change by cultivating a mindset of continuous learning, critical thinking, and emotional engagement. It emphasizes the importance of adapting to technological advancements by developing "hyper-learning" skills that enable creativity, innovation, and collaboration.
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The Poker Face of Wall Street
Aaron Brown
The book explores the parallels between playing poker and trading on Wall Street, arguing that skills like risk management, psychological tactics, and quantitative analysis are crucial in both fields. It combines personal anecdotes with historical insights to illustrate how the gambling and financial worlds intersect and influence each other.
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Social Value Investing
A Management Framework for Effective Partnerships
Howard W. Buffett|William B. Eimicke
The book presents a guide to achieving large-scale and lasting social change through innovative and strategic public-private partnerships. It introduces a five-point management framework, inspired by value investing principles, to measure and optimize the success of these collaborations in addressing societal challenges.
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