Painless Performance Conversations
A Practical Approach to Critical Day-to-Day Workplace Discussions
by:
Marnie E. Green
Summary:
The book provides managers with strategies and language to handle performance discussions with employees effectively, emphasizing a painless approach that encourages constructive dialogue and positive outcomes. It covers techniques for addressing sensitive issues, setting clear expectations, and fostering an environment of accountability without creating tension or discomfort.
Key points:
1. Mindset Change: View performance talks as chances for growth, not dread. Be positive and focus on solutions, not blame.
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