Managing the Unmanageable
How to Motivate Even the Most Unruly Employee
Summary:
The book provides managers with strategies and practical tips for dealing with difficult employees, focusing on motivation techniques and communication skills. It includes real-life examples, tools, and exercises to help leaders transform challenging team members into productive, engaged contributors.
Key points:
1. Tailor Motivation: Understand and cater to each employee's unique drivers, such as career goals or work-life balance, to boost engagement.
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