1. Home page
  2. Business & Finance
  3. Management & Leadership
  4. Outcomes Over Output
Return to previous page
Buy book on Amazon

Outcomes Over Output

Why customer behavior is the key metric for business success
by: Josh Seiden
in: Management & Leadership
Summary:

The book emphasizes the importance of focusing on customer behavior and outcomes rather than just the outputs or features produced by a business. It provides strategies for teams to measure success by the impact they have on customers, guiding them to create more value and achieve better results.

Key points:

1. Focus on Outcomes: The book stresses the importance of prioritizing outcomes (customer results) over outputs (products/services).

Buy book on Amazon

Books similar to "Outcomes Over Output":

HYPERGROWTH
David Cancel
Talking to Humans
Giff Constable
Making Websites Win
Karl Blanks|Ben Jesson
Accelerate
Nicole Forsgren PhD|Jez Humble|Gene Kim
Lean UX
Jeff Gothelf|Josh Seiden
Your First 100
Meera Kothand
The Startup Playbook
David S. Kidder
Simply Brilliant
William C. Taylor
Testing Business Ideas
David J. Bland|Alexander Osterwalder
The Ends Game
Marco Bertini|Oded Koenigsberg