Summary:
The book provides a comprehensive guide to the strategic, operational, and cultural aspects of outsourcing IT and other services to India, highlighting the benefits and challenges of leveraging India's skilled workforce for competitive advantage. It includes practical advice on managing offshore relationships, understanding the Indian market, and navigating the legal and economic environment of outsourcing in India.
Key points:
1. Cost Savings: Outsourcing to India helps Western companies save money due to lower wages and living costs.
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