Summary:
The book provides a framework for enhancing emotional intelligence within an organization, outlining seven key strategies to improve workplace culture, leadership, and team dynamics. It offers practical advice and tools for leaders to foster a more engaged, productive, and emotionally intelligent workforce.
Key points:
1. EI as a Foundation: Stein highlights the critical role of emotional intelligence (EI) in the workplace. EI helps with self-awareness, self-management, and understanding others' emotions, leading to better decision-making and teamwork.
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