Summary:
The book explores the concept of micromessages, the subtle, often nonverbal signals that leaders send in the workplace, which can have a profound impact on employee performance and morale. It provides insights and strategies for recognizing and managing these messages to foster a more inclusive and effective organizational culture.
Key points:
1. Micromessages: Subtle, often nonverbal signals in communication, like gestures or tone. They can be positive (micro-affirmations) or negative (micro-inequities) and significantly affect relationships, especially at work.
Books similar to "Micromessaging":
The Language of Leadership
Joel Schwartzberg
How Not to Manage People
Mike Wicks
Extraordinary Influence
Tim Irwin
Hug Your People
Jack Mitchell
Courageous Cultures
Karin Hurt|David Dye
The Hands-Off Manager
Steve Chandler, Duane Black
The 5 Languages of Appreciation in the Workplace
Gary Chapman|Paul White
You Said What?!
Kim Zoller, Kerry Preston
Powerful Conversations
Phil Harkins
The Manager's Communication Toolbox
Everett Chasen, Bob Putnam