I Hear You
The Surprisingly Simple Skill Behind Extraordinary Relationships
Summary:
The book provides practical advice on improving personal and professional relationships through the skill of validation—acknowledging and accepting others' feelings, thoughts, and experiences. It offers insights and actionable steps to enhance communication, build trust, and deepen connections with others by making them feel heard and understood.
Key points:
1. Validation: The book stresses the need for validation in communication, which involves acknowledging and affirming another person's feelings or viewpoint.
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