Gamification for Business
Why Innovators and Changemakers use Games to break down Silos, Drive Engagement and Build Trust
Summary:
The book explores the concept of gamification as a strategic tool for businesses to enhance engagement, collaboration, and trust among employees and customers. It provides insights into how incorporating game mechanics into business processes can break down organizational silos and foster innovation.
Key points:
1. Gamification for Engagement: Use game elements to boost employee and customer involvement.
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