Summary:
The book presents a metaphorical comparison between gardening and mechanics to illustrate the organic, nurturing approach needed for managing change in the workplace. It emphasizes the importance of understanding the unique environment, culture, and individuals within an organization to effectively cultivate and sustain change rather than applying rigid, one-size-fits-all solutions.
Key points:
1. Change as Organic Process: Treat organizational change like tending a garden, requiring patience and flexibility, not like rigid mechanical engineering.
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